CONSULTING

Our experienced industry professionals that can help improve your business processes and performance. Our areas of expertise include:

• Project Management
• Fit Gap Analysis
• Process Mapping
• Process Re-engineering
• Software Training
• Workflow Management
• Procedures and Policies
• Software Requirements Formulation
• Analysis and Design of Custom Systems

Process Improvement & Business Management Consulting!

Big Ben's Business Process Analysis & Mapping Service is designed to identify, map, measure, analyze and set up Best Practices within your enterprise and across enterprise boundaries with customers, suppliers, and business partners. In conjunction with ATOM, Big Ben's Best Practices automate and streamline vital functions within the manufacturing and related processes.

Here is a broad outline of the stages within Big Ben's Business Process Analysis & Mapping.

I. Business Process Analysis & Mapping

• Process identification & information gathering.
• Fit-gap analysis of ATOM software and client's business processes.
• Identification and analysis of areas requiring intervention and customization.
• Client sign-off on the analysis and identification of modifications, module amendments, custom programs, custom reports. This step will provide the framework for the configuration setup.

II. Big Ben's Process Improvement Methodology.

The aim of Big Ben's Process Improvement Methodology is to bridge the gap between operations and information systems (IS). We accomplish this goal by mapping the existing processes from an operational standpoint to the software application deployed as part of the performance improvement initiative and apply corrective action, while incorporating preventive measures.

Big Ben will deliver a procedure manual, which will include the following:

1. General Process Map: a high level work-flow diagram showing the key processes in the company and how they integrate together.
2. Key Process Maps: detailed workflow diagrams that describe all activities in a specific process, which may span multiple departments.
3. Activity Details: description of how process activities can be performed from an operational standpoint and from a user guide perspective.